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Microsoft Copilot Training

UK GDPR applies to Microsoft Copilot: personal data put into an AI tool is still being processed, so it needs a lawful basis and must be kept secure. Lift College's 2 hour online course gives you a CPD Standards Office accredited certificate on the day you pass, which employers can verify, plus a free refresher every 12 months.

  • £19.99, pay once
  • CPD certificate the day you pass
  • Free refresher when it is due
  • 14-day money back
6 modules · 2 hours£19.99 · pay onceRefresh every 12 months
Accredited CPD Activity, The CPD Standards OfficeAccredited CPD activityThe CPD Standards Office, provider 51289. Verify accreditation
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Course facts
QualificationMicrosoft Copilot Training
ExamsKnowledge check after each module and a final test. 80% to pass, unlimited free retakes
Price£19.99, pay once
Typical duration2 hours
Age16 or over
Who it suitsOffice, administrative, management, care, education and public sector staff who use Microsoft 365 at work, whether they have Copilot Chat or a Microsoft 365 Copilot licence
AccreditationLift College Limited is an accredited provider with the CPD Standards Office (provider number 51289).
A person in a mustard jumper typing on a laptop at a wooden deskWorkplace skills
2 hoursof learning, at your pace
6short modules, each with a knowledge check
80%pass mark on the final test
12 monthsbetween refreshers, free when due
About this course

Microsoft Copilot Training

You can do Microsoft Copilot training online in the UK with Lift College's Microsoft Copilot Training course. It is 2 hours of learning in 6 short modules, covering what Copilot is and which version you have, how to write a prompt that gets a usable answer, Copilot in Word, Outlook and Teams, Copilot in Excel and PowerPoint, how to check and improve what Copilot gives you, and the data protection and confidentiality rules for using it at work. It costs £19.99, pay once, and your accredited CPD certificate is ready the same day you pass. Lift College recommends a refresh every 12 months because the tools change quickly, and the refresher is free.

Microsoft's own overview explains that there is more than one Copilot. Copilot Chat, included with Microsoft 365 work accounts, answers from the public web and from files you upload or open, and since September 2025 it also sits in a side pane in Word, Excel, PowerPoint, Outlook and OneNote, working on the document you have open. The Microsoft 365 Copilot add-on licence also reads your organisation's emails, files, chats and meetings through Microsoft Graph, and adds the fuller features inside those apps. Both are covered by Enterprise Data Protection when you sign in with a work account, which means your prompts and responses are protected by the same contractual terms as your email and files, and Copilot only sees what your permissions already allow. Knowing which version you have, and what it can and cannot see, is the first step to using it well.

The rest is practice. This course gives you a simple prompt structure (goal, context, source, format), worked examples for the jobs most people do every week, from summarising a long email thread to drafting a report section, building a formula or turning notes into slides, and the habit of checking every output for accuracy, tone and anything confidential before it leaves your desk. It also covers the organisational side: what never to paste into a consumer AI tool, how to handle personal data, and what a sensible AI use policy asks of staff. It is written for ordinary Microsoft 365 users, not IT teams.

By the end you can
  • Explain the difference between Copilot Chat and Microsoft 365 Copilot, what each can see, and what Enterprise Data Protection means for your prompts and responses
  • Write prompts using goal, context, source and format, and refine a weak answer with follow-up prompts
  • Use Copilot in Word to draft, rewrite and summarise, in Outlook to summarise threads and draft replies, and in Teams to recap meetings and catch up on chats
  • Use Copilot in Excel to explain data, add formula columns and build summaries, and in PowerPoint to create and reshape a deck from a document
  • Check Copilot's output for accuracy, missing context, tone and confidential content, and know when not to use it at all
  • Apply UK GDPR, your organisation's data classification and its AI use policy when deciding what to put into Copilot
  • Describe the risks of consumer AI tools, shadow AI and automation bias, and how to report a mistake or a data incident
Modules

6 short modules, 2 hours in total.

  1. Which Copilot you have and what it can see

    Copilot Chat, the Microsoft 365 Copilot licence, Microsoft Graph and permissions, Enterprise Data Protection, where responses come from, and the limits every user should know before the first prompt.

    Knowledge check
  2. Prompts that work

    Goal, context, source and format, examples that work and examples that do not, follow-up prompts, asking for options and for sources, and keeping a library of prompts for the jobs you repeat.

    Knowledge check
  3. Word, Outlook and Teams

    Drafting and rewriting in Word, summarising a document, thread summaries and reply drafts in Outlook, meeting recaps, action points and catch-ups in Teams, and the checks before you send.

    Knowledge check
  4. Excel and PowerPoint

    Asking Copilot to explain a table, add a formula column, highlight and sort, and build a summary; creating a presentation from a document, reorganising slides, speaker notes, and keeping the numbers right.

    Knowledge check
  5. Checking, correcting and knowing when not to

    Accuracy, invented facts, missing context, tone, bias, confidential content, automation bias, tasks that need a person, and how to record that AI was used where your organisation asks.

    Knowledge check
  6. Data protection and your AI policy

    UK GDPR and personal data in prompts, the ICO's expectations, consumer AI tools and shadow AI, confidentiality, copyright, what an AI use policy says, and reporting a mistake or a data incident.

    Knowledge check
  7. Final test and your certificate

    Multiple choice, 80% to pass, unlimited attempts. Your CPD Standards Office accredited certificate is issued the day you pass.

Who it is for

This course is for you if

  • Your organisation has rolled out Copilot and you have had no training
  • You use Microsoft 365 every day and want to save time on drafting, summarising and spreadsheets
  • You manage a team and want everyone to use AI tools the same safe way
  • You handle personal data and need to know what can and cannot go into an AI tool
  • You are writing or enforcing an AI use policy
Your certificate

Your CPD accredited certificate, issued the day you pass.

Your certificate records that you completed Microsoft Copilot Training with Lift College. It shows 2 hours of learning, your completion date and a recommended refresh date 12 months on.

  • One price, £19.99. One payment, one learner, no subscription.
  • Short modules with a knowledge check after each one and a final test. Instant results.
  • 80% to pass, with unlimited free retakes.
  • A CPD accredited certificate as a PDF the same day you pass, carrying the CPD Standards Office mark, our provider number 51289, a unique number and a verification link.
  • Access for as long as Lift College offers the course, and never less than 3 years from the day you buy.
  • A free refresher when your recommended refresh date arrives. Changed your mind? Ask within 14 days of paying and we refund you in full.
LC-CPD-SAMPLECertificate numberAccredited continuing professional developmentCertificate of CompletionThis is to certify thatAlex Johnsonhas successfully completed the CPD course
Microsoft Copilot TrainingDate awarded  ·  CPD hours11 November 2026  ·  2 hoursThe CPD Standards Office, CPD provider 51289
Dr Kate StrohmManaging Director, Lift CollegeSample certificateAn example only. It has no numberand cannot be verified.LC-CPD-SAMPLELift College Limited is a CPD Standards Office accredited provider (number 51289). This course is an accredited CPD activity.This certificate confirms completion of a Continuing Professional Development (CPD) course. It is not an Ofqual-regulated qualification.Lift College Ltd · Registered in England and Wales, Company No. 17337303 · Unit 3 E/F Suffolk House Business Park, Ashwells Road, Brentwood, Essex, CM15 9SG · liftcollege.co.uk

A sample. Yours carries your name, the date you pass and a unique certificate number with a QR code anyone can scan to check it, or check a certificate at liftcollege.co.uk/verify.

The law

The law this course supports

UK GDPR and the Data Protection Act 2018

Personal data put into an AI tool is still being processed, so the usual rules apply: a lawful basis, only what is needed, kept secure and not shared with anyone who should not see it. Pasting a client's details into a consumer chatbot can be a personal data breach.

Read the legislation →

ICO: artificial intelligence and data protection

The Information Commissioner's guidance on using AI lawfully, fairly and transparently, including accuracy, human oversight and the records an organisation should keep about how it uses AI tools.

Read the legislation →

Microsoft Learn: Microsoft Copilot overview

Microsoft's description of the Copilot licences, what each is grounded in, and Enterprise Data Protection: prompts and responses in Copilot Chat and Microsoft 365 Copilot are covered by the same contractual commitments as Exchange email and SharePoint files when you sign in with a work account.

Read the legislation →
Price

£19.99. Pay once, nothing added.

One payment for one learner. You keep access for as long as Lift College offers the course, and never less than 3 years. Changed your mind? Ask within 14 days and we refund you in full.

  1. PaySecure card payment, one time only.
  2. Sign inYour learner account is ready straight away.
  3. StartBegin module 1 the same minute.

Free refresher when it is due

We recommend a refresh every 12 months. We email you 30 days before, and from the refresh date you can retake the latest version free and download a new certificate.

For employers

Buying Microsoft Copilot Training for a team?

Open a free organisation account, buy places and give each person their own login. The price falls the more places you buy.

Multiple enrolment discounts

The price of a place is set by the places in one order, on this course or any mix of our CPD courses. Saving against the £19.99 single place.

Multiple enrolment discounts for Microsoft Copilot Training
Places in one orderPrice a placeSaving
1 to 9 places£16.9915% off
10 to 49£14.9925% off
50 to 99£12.9935% off
100 to 249£10.9945% off
250 or more£9.9950% off

What would your team cost?

staff
£179.8812 places at £14.99 each.

Training each person on several courses? A sector pack or the annual plan can cost less. Your quote compares all three for you.

Prefer to talk first? Request a call back

  • Your own training portal in 2 minutes

    Open a free account with your work email. No sales call, and no minimum order.

  • See where everyone stands

    A progress dashboard, a training matrix and an Excel progress report for your records.

  • Reminders sent for you

    Welcome emails, nudges for anyone who stalls, and refresher dates so nobody goes out of date.

  • Pay by card or invoice

    Card, or invoice on 30-day terms with your PO. Places stay valid for 3 years.

  • A human tutor with every course

    Real tutor support for your staff, unlimited free retakes and a certificate the day they pass.

  • Accredited by the CPD Standards Office

    Provider 51289. Every CPD course is an accredited CPD activity.

    Check any learner's certificate in our register →
Reviews

What our learners say

Stories from Lift College learners on our qualifications, in their own words.

“I had been a care assistant for four years without a formal qualification. Lift College made the whole process straightforward, my assessor visited regularly and I completed my Level 3 Diploma in Adult Care in just over a year. I was promoted to senior care worker the month after I qualified.”
SharonLevel 3 Diploma in Adult Care (RQF)
“My employer was clear, I needed GCSE English to move into a supervisory role. Lift College helped me find the right exam board and an exam centre five minutes from home. Passed grade 4. Got the promotion.”
MarcusGCSE English Language online
“My employer needed me to have Level 2 maths before they could register me on the Level 3 apprenticeship programme. Lift College was fast, the tutor was brilliant, and I resit my maths once after a near-miss and passed the second time. The whole thing took twelve weeks.”
RyanFunctional Skills Maths Level 2
FAQ

Questions about Microsoft Copilot Training

Do I need a Microsoft 365 Copilot licence to do this course?

No. The course covers Copilot Chat, which comes with Microsoft 365 work accounts and also works in a side pane in Word, Excel, PowerPoint, Outlook and OneNote, as well as the Microsoft 365 Copilot add-on licence that reads your organisation's emails, files, chats and meetings. Module 1 shows you how to tell which you have. You can take the course before your organisation rolls Copilot out.

Is this course CPD accredited?

Yes. Microsoft Copilot Training is an accredited CPD activity with the CPD Standards Office, the UK's research-led CPD accreditation body. Lift College Limited is a CPD Standards Office accredited provider (provider number 51289), and your certificate carries the CPD Standards Office mark and our provider number so an employer or professional body can check it.

Is it safe to put work information into Copilot?

Microsoft states that Copilot Chat and Microsoft 365 Copilot are covered by Enterprise Data Protection when you sign in with a work account, so prompts and responses are protected like your email and files and are not used to train the underlying models. That is different from a personal or consumer AI account. Your organisation's data classification and AI policy still decide what you may use it for, and the course shows you how to apply them.

Does this course teach ChatGPT or other AI tools?

The prompt structure, the checking habits and the data protection rules apply to any AI assistant, and module 6 covers the risks of consumer tools. The worked examples use Microsoft Copilot in the Microsoft 365 apps, because that is the tool most UK workplaces have licensed.

Can Copilot make mistakes?

Yes. It can state things that are not true, miss context, use the wrong tone, or pull in a document that is out of date. Module 5 is about checking: reading the output critically, asking for sources, comparing with the original, and never sending a Copilot draft that contains personal data or a figure you have not verified.

What does this course not cover?

It is not an administrator course: it does not cover licensing, tenant settings, agent building or Copilot Studio. It is written for the people who use Copilot to get their work done.

How long do I keep access?

You keep your access for as long as Lift College offers the course, and never less than 3 years from the day you buy. Your certificate PDF is yours to keep.

What is the free refresher?

Lift College recommends refreshing this course every 12 months. When your date comes round, you can retake the latest version free and get a new certificate. We email you 30 days before.

Does it count towards my CPD?

Yes. The course is 2 hours of learning, shown on your CPD Standards Office accredited certificate, so you can log the hours in your CPD record.

Can I get my money back?

Yes. Ask within 14 days of paying and we refund you in full.

Can my employer pay?

Yes. Your receipt shows the course, the date and the amount paid, and you can pass it to your employer. Buying for a team? Open a free organisation account: every course is £16.99, and you can pay by card or invoice with your PO.

Can my team do this course in another language?

Yes, on an organisation account with 10 or more places. Your team can study Microsoft Copilot Training in Polish, Romanian, Punjabi, Urdu or Welsh, prepared within 1 working day of your order. The final test and the certificate stay in the English course name, so the certificate is the one every employer recognises. Tell us the languages you need when you order or ask for a quote.

Where can I do Microsoft Copilot training online in the UK?

Lift College offers Microsoft Copilot Training online for £19.99, pay once. It is 2 hours of learning in 6 short modules, written for Microsoft 365 users in workplaces across the UK. Your accredited CPD certificate is ready the same day you pass.

How long does online Microsoft Copilot training take?

Microsoft Copilot Training is 2 hours of learning in 6 short modules, each with a knowledge check. You can finish it in one sitting or across several and pick up where you left off on any device. The final test needs 80% to pass, with unlimited free retakes.

How much does Microsoft Copilot Training cost online?

Lift College's Microsoft Copilot Training is £19.99, pay once, with no subscription. Training a team? It is £16.99 a course on a free organisation account.

How is Microsoft Copilot Training assessed?

By a short knowledge check after each of the 6 modules and a final test. You need 80% to pass, with unlimited free retakes, and your accredited CPD certificate is ready the same day you pass.

Can I start Microsoft Copilot Training today?

Yes. You start the moment you pay, on any device, and you can finish the 2 hours of learning in one sitting or across several. Your accredited CPD certificate is ready the same day you pass. Buying for a team? Open a free organisation account.