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CPD courseCPD Standards Office accredited

Dementia Awareness Training

No law names dementia training, but the Care Act 2014 and Mental Capacity Act 2005 shape how people with dementia are supported in England. Lift College's 1.5 hour online course gives you a CPD Standards Office accredited certificate on the day you pass, which employers can verify, plus a free refresher every 3 years.

  • £19.99, pay once
  • CPD certificate the day you pass
  • Free refresher when it is due
  • 14-day money back
5 modules · 1.5 hours£19.99 · pay onceRefresh every 3 years
1placeTraining a team? Get a quoteSee the 5 modules →
Accredited CPD Activity, The CPD Standards OfficeAccredited CPD activityThe CPD Standards Office, provider 51289. Verify accreditation
Reviews onTrustpilot14-day money back · Pay once, no subscription
Course facts

Dementia Awareness Training online with Lift College: £19.99, pay once, with a CPD Standards Office accredited certificate the day you pass. Training a team? It is £16.99 a course on a free organisation account.

CourseDementia Awareness Training
ExamsKnowledge check after each module and a final test. 80% to pass, unlimited free retakes
Price£19.99, pay once
Typical duration1.5 hours
Age16 or over
Who it suitsCare workers, healthcare staff, housing, retail, banking and other customer facing roles in England, Wales, Scotland and Northern Ireland
AccreditationLift College Limited is an accredited provider with the CPD Standards Office (provider number 51289).
A care worker sharing a photo album with an older man in a care home loungeSafeguarding and care
1.5 hoursof learning, at your pace
5short modules, each with a knowledge check
80%pass mark on the final test
3 yearsbetween refreshers, free when due
About this course

Dementia Awareness Training

You can do dementia awareness training online in the UK with Lift College's Dementia Awareness Training course. It is 1.5 hours of learning in 5 short modules, covering what dementia is and the main types, how it affects memory, thinking, perception and behaviour, person centred care, communication that works, supporting someone who is distressed, the environment, capacity and consent, and support for families and carers. It costs £19.99, pay once, and your accredited CPD certificate is ready the same day you pass. Lift College recommends a refresh every 3 years, and the refresher is free.

Around a million people in the UK live with dementia, and most of them are supported by family, care workers and staff who meet them in shops, banks, surgeries and on buses. How those people respond makes the difference between a good day and a frightening one. Awareness training is the starting point for everyone who works with the public or in care.

This course covers what every worker who supports or serves people with dementia should know. You learn what dementia is and the main types, how it affects the way a person remembers, thinks, perceives and feels, what person centred care means in practice, how to communicate when words are hard, how to respond when someone is distressed, how the environment helps or hinders, what the Mental Capacity Act means for everyday decisions, and how to support families. It is written for settings across the UK.

By the end you can
  • Explain what dementia is, the main types and how they differ from normal ageing
  • Describe how dementia affects memory, language, perception, mood and behaviour
  • Put person centred care into practice by learning who the person is and what matters to them
  • Communicate in ways that reduce confusion and distress
  • Respond to behaviour that challenges by looking for the unmet need behind it
  • Make an environment easier to navigate and less frightening
  • Apply the principles of the Mental Capacity Act to everyday decisions
  • Recognise the needs of family carers and where to signpost them
Modules

5 short modules, 1.5 hours in total.

  1. Understanding dementia

    What dementia is, Alzheimer's disease, vascular dementia, dementia with Lewy bodies and frontotemporal dementia, early signs, diagnosis and how it progresses.

    Knowledge check

  2. How dementia affects a person

    Memory, language, reasoning, perception, time and place, mood and behaviour. Why a person may not recognise a mirror, a dark mat or a loved one, and the emotions that remain.

    Knowledge check

  3. Person centred care

    Seeing the individual, life history, routines and preferences, dignity, choice and independence, and what the Care Act and the Health and Social Care Act expect of providers.

    Knowledge check

  4. Communication and distress

    Approaching, speaking and listening, non verbal communication, validation rather than correction, and responding to distress or behaviour that challenges by finding the unmet need.

    Knowledge check

  5. Environment, capacity and carers

    Lighting, signage, colour contrast, noise and clutter. The Mental Capacity Act and everyday decisions, consent and best interests. Supporting families and carers and where to signpost.

    Knowledge check

  6. Final test and your certificate

    Multiple choice, 80% to pass, unlimited attempts. Your CPD Standards Office accredited certificate is issued the day you pass.

Who it is for

This course is for you if

  • You work in a care home, home care, hospital, GP surgery or day centre
  • You work in housing, retail, banking, transport or another customer facing role
  • You are new to care and the Care Certificate standards apply to you
  • You support a relative or friend living with dementia
  • Your employer wants a dementia friendly workforce
Your certificate

Your CPD accredited certificate, issued the day you pass.

Your certificate records that you completed Dementia Awareness Training with Lift College. It shows 1.5 hours of learning, your completion date and a recommended refresh date 3 years on.

  • One price, £19.99. One payment, one learner, no subscription.
  • Short modules with a knowledge check after each one and a final test. Instant results.
  • 80% to pass, with unlimited free retakes.
  • A CPD accredited certificate as a PDF the same day you pass, carrying the CPD Standards Office mark, our provider number 51289, a unique number and a verification link.
  • Access for as long as Lift College offers the course, and never less than 3 years from the day you buy.
  • A free refresher when your recommended refresh date arrives. Changed your mind? Ask within 14 days of paying and we refund you in full.
LC-CPD-SAMPLECertificate numberAccredited continuing professional developmentCertificate of CompletionThis is to certify thatAlex Johnsonhas successfully completed the CPD course
Dementia Awareness TrainingDate awarded  ·  CPD hours14 November 2026  ·  1.5 hoursThe CPD Standards Office, CPD provider 51289
Dr Kate StrohmManaging Director, Lift CollegeSample certificateAn example only. It has no numberand cannot be verified.LC-CPD-SAMPLELift College Limited is a CPD Standards Office accredited provider (number 51289). This course is an accredited CPD activity.This certificate confirms completion of a Continuing Professional Development (CPD) course. It is not an Ofqual-regulated qualification.Lift College Ltd · Registered in England and Wales, Company No. 17337303 · Unit 3 E/F Suffolk House Business Park, Ashwells Road, Brentwood, Essex, CM15 9SG · liftcollege.co.uk

A sample. Yours carries your name, the date you pass and a unique certificate number with a QR code anyone can scan to check it, or check a certificate at liftcollege.co.uk/verify.

Which online dementia awareness certificate do employers accept?

Your employer decides what dementia training you need. In England the Care Quality Commission expects registered providers to have staff with the training they need for the people they support, and the Dementia Training Standards Framework describes the awareness that everyone who may meet a person with dementia should have. A good certificate records the course, hours, completion date and refresh date, and can be verified. The content should cover what dementia is and is not, the common types, communication, the person behind the diagnosis, and the Mental Capacity Act 2005 or the Adults with Incapacity (Scotland) Act 2000 where you work.

Lift College's certificate does each of these: it names Dementia Awareness Training, shows 1.5 hours of learning, your completion date and a refresh date 3 years on, with a unique number and verification link. The refresher is free.

Compare providers in our guide to dementia awareness training online in the UK.

The law

The law this course supports

Care Act 2014

Applies in England. Local authorities and providers must promote individual wellbeing, prevent and delay the need for care, and support carers. Person centred care for people with dementia flows from these duties.

Read the legislation →

Mental Capacity Act 2005

Applies in England and Wales. Everyone is assumed to have capacity unless shown otherwise, capacity is decision specific, and decisions for someone who lacks capacity must be in their best interests and the least restrictive option. Scotland has the Adults with Incapacity (Scotland) Act 2000.

Read the legislation →

Adults with Incapacity (Scotland) Act 2000

The Scottish framework for decisions on behalf of adults who lack capacity, with similar principles of benefit, least restriction and taking account of the person's wishes.

Read the legislation →

Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, regulation 18

CQC registered providers in England must ensure staff receive the training they need for their role, which for care of people with dementia includes dementia awareness.

Read the legislation →
Price

£19.99. Pay once, nothing added.

One payment for one learner. You keep access for as long as Lift College offers the course, and never less than 3 years. Changed your mind? Ask within 14 days and we refund you in full.

  1. PaySecure card payment, one time only.
  2. Sign inYour learner account is ready straight away.
  3. StartBegin module 1 the same minute.

Free refresher when it is due

We recommend a refresh every 3 years. We email you 30 days before, and from the refresh date you can retake the latest version free and download a new certificate.

How the cost compares

High Speed Training and CPD Online College charge £28.80 to £36 for the course. Lift College is £19.99, pay once.

Dementia Awareness Training course prices, from each provider's own website on 22 October 2026
ProviderCourse feeHow you pay
Lift College Lowest cost to start£19.99pay oncePay once, no subscription. Training a team? £16.99 a course on a free organisation account
High Speed Training£36£36
CPD Online College£28.80£28.80

Prices as shown on each provider's own website.

For employers

Buying Dementia Awareness Training for a team?

Open a free organisation account, buy places and give each person their own login. The price falls the more places you buy.

Multiple enrolment discounts

The price of a place is set by the places in one order, on this course or any mix of our CPD courses. Saving against the £19.99 single place.

Multiple enrolment discounts for Dementia Awareness Training
Places in one orderPrice a placeSaving
1 to 9 places£16.9915% off
10 to 49£14.9925% off
50 to 99£12.9935% off
100 to 249£10.9945% off
250 or more£9.9950% off

What would your team cost?

staff
£179.8812 places at £14.99 each.

Training each person on several courses? A sector pack or the annual plan can cost less. Your quote compares all three for you.

Get an instant quoteOpen a free account

Prefer to talk first? Request a call back

  • Your own training portal in 2 minutes

    Open a free account with your work email. No sales call, and no minimum order.

  • See where everyone stands

    A progress dashboard, a training matrix and an Excel progress report for your records.

  • Reminders sent for you

    Welcome emails, nudges for anyone who stalls, and refresher dates so nobody goes out of date.

  • Pay by card or invoice

    Card, or invoice on 30-day terms with your PO. Places stay valid for 3 years.

  • A human tutor with every course

    Real tutor support for your staff, unlimited free retakes and a certificate the day they pass.

  • Accredited by the CPD Standards Office

    Provider 51289. Every CPD course is an accredited CPD activity.

    Check any learner's certificate in our register →
See the training portal →All employer prices →See how we compare with four CPD providers →

Learner reviews

What our learners say

Six of our latest reviews, as posted on Trustpilot.

See all our reviews onTrustpilot
5 out of 5 · Verified

A Level Psychology On Line Course Lift College

I have enrolled on this on line course and the support/response to queries that I have received to date have been timely and effective. The college also provides a learning plan to comlete the course and mock exams, together with helpful reminders of allocated study days (you self select them and they send you a reminder to keep you on track). The modules are clear and easy to understand and a broken down into sections including question and answer sections and model answers and where applicable worked out calculations. There is a need to take notes from the online materials as there are no PDF work books to download. The assigments are completed in a text box and marked accordingly and saved into your records. Once you get used to using the learning portal (which is not too difficult) it is a fairly straightforward learning process. It is worth paying the money for this course and the level of support provided by the college.

Read more on Trustpilot
Simon G.A Level Psychology · 11 Nov 2026
5 out of 5

Prompt Assignment Feedback

I have been studying with Lift College for the past month, and so far, my experience has been positive. The team provides excellent support, and assignments are marked with helpful feedback, usually within three working days. This quick turnaround is particularly valuable as it helps me manage my studies alongside my workplace commitments.

Read more on Trustpilot
ChinthakaLift College learner · 11 Nov 2026
5 out of 5 · Verified

Clearly structured and designed for learning

I recently started the CMI Level 5 course through Lift College. I was attracted to this provider due to the clean and modern design of their website. I asked the support staff a few questions before enrolling, and their responses were fast and informative. When I started the course, I was impressed by how well organised the material was and how the lessons were structured. I have taken many online courses before, including postgraduate courses from UK universities. What I expected was a few videos made using a webcam, plus several dozen PDF files that had to be read. However, the materials provided by Lift College are of excellent quality, well designed, and purpose-made. As a teacher myself with 20 years' experience, I recognised clear and deliberate efforts to help students learn more effectively. Lift College isn't just giving you a load of reading material and letting you get on with it. They have designed prompts, revision boxes, spot quizzes, and other features to ensure that learning is actively facilitated.

Read more on Trustpilot
Derek H.CMI Level 5 · 6 Nov 2026
5 out of 5

Excellent customer service

Excellent customer service and the enrolment process was very smooth. Started my course three weeks ago and I’m loving it.

George B.Lift College learner · 6 Nov 2026
5 out of 5 · Verified

Lift College is very flexible

Lift College is very flexible, allowing me to study GCSE Biology while working full time. The course is straightforward and include helpful tips for passing the exams.

LalaineGCSE Biology · 2 Nov 2026
5 out of 5

I have just enrolled with Lift College

I have just enrolled with Lift College today on a free trial. So far so good, I have accessed my course (GCSE Maths) on my platform and everything looks great. Also met my tutor who is very friendly and helpful too. Will update the reviews when I am further down the line.

Read more on Trustpilot
Paul S.GCSE Maths · 2 Sep 2026
See all our reviews onTrustpilot
FAQ

Questions about Dementia Awareness Training

Is online dementia awareness training valid?

Your employer decides what training you need. This course covers the awareness level knowledge that care regulators and the Dementia Training Standards Framework (Tier 1) describe for everyone who works with people who may have dementia. Care staff in specialist roles will need further training. It is a CPD Standards Office accredited certificate (provider number 51289).

Is this course CPD accredited?

Yes. Dementia Awareness Training is an accredited CPD activity with the CPD Standards Office, the UK's research-led CPD accreditation body. Lift College Limited is a CPD Standards Office accredited provider (provider number 51289), and your certificate carries the CPD Standards Office mark and our provider number so an employer or professional body can check it.

How often should dementia awareness training be done?

There is no legal interval. Lift College recommends refreshing every 3 years, or sooner if your role changes, and the refresher is free.

Is dementia a normal part of ageing?

No. Dementia is caused by diseases that damage the brain. Age is the biggest risk factor, but most older people do not have dementia and some people develop it in their 40s and 50s.

What should I do if someone with dementia becomes distressed?

Stay calm, give them space and time, use their name, speak slowly and simply, and look for what they need: pain, hunger, the toilet, fear, noise or an unfamiliar face. Do not argue about facts. The course covers this in detail.

Does this course cover the Care Certificate standard?

It covers the knowledge in Standard 9 (awareness of mental health and dementia) as it relates to dementia. If you are new to care, the Care Certificate course covers all 16 standards.

How long do I keep access?

You keep your access for as long as Lift College offers the course, and never less than 3 years from the day you buy. Your certificate PDF is yours to keep.

What is the free refresher?

Lift College recommends refreshing this course every 3 years. When your date comes round, you can retake the latest version free and get a new certificate. We email you 30 days before.

Does it count towards my CPD?

Yes. The course is 1.5 hours of learning, shown on your CPD Standards Office accredited certificate, so you can log the hours in your CPD record.

Can I get my money back?

Yes. Ask within 14 days of paying and we refund you in full.

Can my employer pay?

Yes. Your receipt shows the course, the date and the amount paid, and you can pass it to your employer. Buying for a team? Open a free organisation account: every course is £16.99, and you can pay by card or invoice with your PO.

Can my team do this course in another language?

Yes, on an organisation account with 10 or more places. Your team can study Dementia Awareness Training in Polish, Romanian, Punjabi, Urdu or Welsh, prepared within 1 working day of your order. The final test and the certificate stay in the English course name, so the certificate is the one every employer recognises. Tell us the languages you need when you order or ask for a quote.

Where can I do dementia awareness training online in the UK?

Lift College offers Dementia Awareness Training online for £19.99, pay once. It is 1.5 hours of learning in 5 short modules, written for workplaces across England, Wales, Scotland and Northern Ireland. Your accredited CPD certificate is ready the same day you pass.

How long does online dementia awareness training take?

Dementia Awareness Training is 1.5 hours of learning in 5 short modules, each with a knowledge check. You can finish it in one sitting or across several and pick up where you left off on any device. The final test needs 80% to pass, with unlimited free retakes.

How much does Dementia Awareness Training cost online?

Lift College's Dementia Awareness Training is £19.99, pay once, with no subscription. Training a team? It is £16.99 a course on a free organisation account. High Speed Training charges £36 for its Dementia Awareness Training Course and CPD Online College £28.80 for its Dementia Awareness course, from their own websites on 22 October 2026.

How is Dementia Awareness Training assessed?

By a short knowledge check after each of the 5 modules and a final test. You need 80% to pass, with unlimited free retakes, and your accredited CPD certificate is ready the same day you pass.

Can I start Dementia Awareness Training today?

Yes. You start the moment you pay, on any device, and you can finish the 1.5 hours of learning in one sitting or across several. Your accredited CPD certificate is ready the same day you pass. Buying for a team? Open a free organisation account.

Which online dementia awareness certificate do UK employers accept?

Your employer decides what dementia training you need. In England the Care Quality Commission expects registered providers to have staff with the training they need for the people they support, and the Dementia Training Standards Framework describes the awareness that everyone who may meet a person with dementia should have. Lift College's certificate names Dementia Awareness Training, shows 1.5 hours of learning, your completion date and a refresh date 3 years on, with a unique number and verification link. The refresher is free. It is a CPD Standards Office accredited certificate (provider number 51289).

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