Dementia Awareness Training
See the person, not the diagnosis: understand dementia and communicate in ways that reduce distress and keep dignity.
14-day money back · Pay once, no subscription| Qualification | Dementia Awareness Training |
|---|---|
| Exams | Knowledge check after each module and a final test. 80% to pass, unlimited free retakes |
| Price | £19.99, pay once |
| Typical duration | 1.5 hours |
| Age | 16 or over |
| Who it suits | Care workers, healthcare staff, housing, retail, banking and other customer facing roles in England, Wales, Scotland and Northern Ireland |
Dementia Awareness Training
You can do dementia awareness training online in the UK with Lift College's Dementia Awareness Training course. It is 1.5 hours of learning in 5 short modules, covering what dementia is and the main types, how it affects memory, thinking, perception and behaviour, person centred care, communication that works, supporting someone who is distressed, the environment, capacity and consent, and support for families and carers. It costs £19.99, pay once, and your CPD certificate issued by Lift College is ready the same day you pass. Lift College recommends a refresh every 3 years, and the refresher is free.
Around a million people in the UK live with dementia, and most of them are supported by family, care workers and staff who meet them in shops, banks, surgeries and on buses. How those people respond makes the difference between a good day and a frightening one. Awareness training is the starting point for everyone who works with the public or in care.
This course covers what every worker who supports or serves people with dementia should know. You learn what dementia is and the main types, how it affects the way a person remembers, thinks, perceives and feels, what person centred care means in practice, how to communicate when words are hard, how to respond when someone is distressed, how the environment helps or hinders, what the Mental Capacity Act means for everyday decisions, and how to support families. It is written for settings across the UK.
- Explain what dementia is, the main types and how they differ from normal ageing
- Describe how dementia affects memory, language, perception, mood and behaviour
- Put person centred care into practice by learning who the person is and what matters to them
- Communicate in ways that reduce confusion and distress
- Respond to behaviour that challenges by looking for the unmet need behind it
- Make an environment easier to navigate and less frightening
- Apply the principles of the Mental Capacity Act to everyday decisions
- Recognise the needs of family carers and where to signpost them
5 short modules, 1.5 hours in total.
Understanding dementia
What dementia is, Alzheimer's disease, vascular dementia, dementia with Lewy bodies and frontotemporal dementia, early signs, diagnosis and how it progresses.
Knowledge checkHow dementia affects a person
Memory, language, reasoning, perception, time and place, mood and behaviour. Why a person may not recognise a mirror, a dark mat or a loved one, and the emotions that remain.
Knowledge checkPerson centred care
Seeing the individual, life history, routines and preferences, dignity, choice and independence, and what the Care Act and the Health and Social Care Act expect of providers.
Knowledge checkCommunication and distress
Approaching, speaking and listening, non verbal communication, validation rather than correction, and responding to distress or behaviour that challenges by finding the unmet need.
Knowledge checkEnvironment, capacity and carers
Lighting, signage, colour contrast, noise and clutter. The Mental Capacity Act and everyday decisions, consent and best interests. Supporting families and carers and where to signpost.
Knowledge checkFinal test and your certificate
Multiple choice, 80% to pass, unlimited attempts. Your CPD certificate is issued by Lift College the day you pass.
This course is for you if
- You work in a care home, home care, hospital, GP surgery or day centre
- You work in housing, retail, banking, transport or another customer facing role
- You are new to care and the Care Certificate standards apply to you
- You support a relative or friend living with dementia
- Your employer wants a dementia friendly workforce
Your CPD certificate, issued the day you pass.
Your certificate records that you completed Dementia Awareness Training with Lift College. It shows 1.5 hours of learning, your completion date and a recommended refresh date 3 years on.
- One price, £19.99. One payment, one learner, no subscription.
- Short modules with a knowledge check after each one and a final test. Instant results.
- 80% to pass, with unlimited free retakes.
- A CPD certificate issued by Lift College as a PDF the same day you pass, with a unique number and a verification link.
- Access for as long as Lift College offers the course, and never less than 3 years from the day you buy.
- A free refresher when your recommended refresh date arrives. Changed your mind? Ask within 14 days of paying and we refund you in full.
CPD certificate
liftcollege.co.uk/verify/LC-CPD-000000Which online dementia awareness certificate do employers accept?
Your employer decides what dementia training you need. In England the Care Quality Commission expects registered providers to have staff with the training they need for the people they support, and the Dementia Training Standards Framework describes the awareness that everyone who may meet a person with dementia should have. A good certificate records the course, hours, completion date and refresh date, and can be verified. The content should cover what dementia is and is not, the common types, communication, the person behind the diagnosis, and the Mental Capacity Act 2005 or the Adults with Incapacity (Scotland) Act 2000 where you work.
Lift College's certificate does each of these: it names Dementia Awareness Training, shows 1.5 hours of learning, your completion date and a refresh date 3 years on, with a unique number and verification link. The refresher is free.
Compare providers in our guide to dementia awareness training online in the UK.
The law this course supports
Care Act 2014
Applies in England. Local authorities and providers must promote individual wellbeing, prevent and delay the need for care, and support carers. Person centred care for people with dementia flows from these duties.
Read the legislation →Mental Capacity Act 2005
Applies in England and Wales. Everyone is assumed to have capacity unless shown otherwise, capacity is decision specific, and decisions for someone who lacks capacity must be in their best interests and the least restrictive option. Scotland has the Adults with Incapacity (Scotland) Act 2000.
Read the legislation →Adults with Incapacity (Scotland) Act 2000
The Scottish framework for decisions on behalf of adults who lack capacity, with similar principles of benefit, least restriction and taking account of the person's wishes.
Read the legislation →Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, regulation 18
CQC registered providers in England must ensure staff receive the training they need for their role, which for care of people with dementia includes dementia awareness.
Read the legislation →£19.99. Pay once, nothing added.
One payment for one learner. You keep access for as long as Lift College offers the course, and never less than 3 years. Changed your mind? Ask within 14 days and we refund you in full.
- PaySecure card payment, one time only.
- Sign inYour learner account is ready straight away.
- StartBegin module 1 the same minute.
Free refresher when it is due
We recommend a refresh every 3 years. We email you 30 days before, and from the refresh date you can retake the latest version free and download a new certificate.
Questions about Dementia Awareness Training
Is online dementia awareness training valid?
Your employer decides what training you need. This course covers the awareness level knowledge that care regulators and the Dementia Training Standards Framework (Tier 1) describe for everyone who works with people who may have dementia. Care staff in specialist roles will need further training.
How often should dementia awareness training be done?
There is no legal interval. Lift College recommends refreshing every 3 years, or sooner if your role changes, and the refresher is free.
Is dementia a normal part of ageing?
No. Dementia is caused by diseases that damage the brain. Age is the biggest risk factor, but most older people do not have dementia and some people develop it in their 40s and 50s.
What should I do if someone with dementia becomes distressed?
Stay calm, give them space and time, use their name, speak slowly and simply, and look for what they need: pain, hunger, the toilet, fear, noise or an unfamiliar face. Do not argue about facts. The course covers this in detail.
Does this course cover the Care Certificate standard?
It covers the knowledge in Standard 9 (awareness of mental health, dementia and learning disability) as it relates to dementia. If you are new to care, the Care Certificate course covers all 15 standards.
How long do I keep access?
You keep your access for as long as Lift College offers the course, and never less than 3 years from the day you buy. Your certificate PDF is yours to keep.
What is the free refresher?
Lift College recommends refreshing this course every 3 years. When your date comes round, you can retake the latest version free and get a new certificate. We email you 30 days before.
Does it count towards my CPD?
Yes. The course is 1.5 hours of learning, shown on your CPD certificate issued by Lift College, so you can log the hours in your CPD record.
Can I get my money back?
Yes. Ask within 14 days of paying and we refund you in full.
Can my employer pay?
Yes. Your receipt shows the course, the date and the amount paid, and you can pass it to your employer. Buying for a team? Ask about team enrolment and the team will help.
Where can I do dementia awareness training online in the UK?
Lift College offers Dementia Awareness Training online for £19.99, pay once. It is 1.5 hours of learning in 5 short modules, written for workplaces across England, Wales, Scotland and Northern Ireland. Your CPD certificate issued by Lift College is ready the same day you pass.
How long does online dementia awareness training take?
Dementia Awareness Training is 1.5 hours of learning in 5 short modules, each with a knowledge check. You can finish it in one sitting or across several and pick up where you left off on any device. The final test needs 80% to pass, with unlimited free retakes.
Care Certificate
The knowledge for all 16 Care Certificate standards, ready for your employer to observe your practice and sign you off.
Safeguarding Adults Level 2
For staff in regular contact with adults at risk. Recognise abuse, respect capacity and report concerns under the Care Act 2014.
Mental Health Awareness Training
Spot the signs of poor mental health, start a supportive conversation and know where to point people for help.
Buying for a team?
Open a free organisation account: every course £16.99, pay by card or invoice with your PO, and see every learner's progress and certificate in one place.