Lone Working Training
Work alone with confidence: assess risk as you go, stay in contact, and know what to do when something goes wrong.
14-day money back · Pay once, no subscription| Qualification | Lone Working Training |
|---|---|
| Exams | Knowledge check after each module and a final test. 80% to pass, unlimited free retakes |
| Price | £19.99, pay once |
| Typical duration | 1 hour |
| Age | 16 or over |
| Who it suits | Anyone who works alone or out of sight of colleagues in England, Wales, Scotland and Northern Ireland |
Lone Working Training
You can do lone working training online in the UK with Lift College's Lone Working Training course. It is 1 hour of learning in 4 short modules, covering who counts as a lone worker, the particular risks of working alone, what the law expects of employers and of you, dynamic risk assessment, check in and buddy systems, travelling and visiting safely, personal safety and conflict, and what to do if you are injured, threatened or taken ill. It costs £19.99, pay once, and your CPD certificate issued by Lift College is ready the same day you pass. Lift College recommends a refresh every 3 years, and the refresher is free.
Up to eight million people in the UK work alone for some or all of their day: care workers on home visits, housing officers, security guards, delivery drivers, shop staff opening up, engineers on site. Being alone does not make the work more dangerous in itself, but it means nobody is there to help, and that changes how risks must be managed.
This course covers what the Health and Safety Executive's guidance on lone working expects. You learn who the lone worker is, the risks that matter most when nobody else is there, what your employer must do and what you must do, how to assess risk dynamically as a situation changes, how check in and buddy systems work, how to travel and visit safely, how to defuse conflict and leave, and what to do in an emergency. It is written for workplaces across the UK.
- Explain who counts as a lone worker and the particular risks of working alone
- Describe what the law and HSE guidance expect of employers and lone workers
- Carry out a dynamic risk assessment before and during a task or visit
- Use check in, buddy and lone worker device systems properly
- Plan travel and visits to reduce risk, including parking, routes and unfamiliar premises
- Recognise the warning signs of conflict and use distance, tone and exit to stay safe
- Respond to an accident, illness, threat or emergency when alone
4 short modules, 1 hour in total.
Lone working and its risks
Who counts as a lone worker, the roles it covers, and why accidents, violence, sudden illness and isolation need different handling when nobody else is there.
Knowledge checkThe law and responsibilities
The Health and Safety at Work Act, the Management Regulations and HSE guidance INDG73. Your employer's duty to assess and control the risks, and your duty to follow procedures and report.
Knowledge checkAssessing and controlling risk
Dynamic risk assessment, check in and buddy systems, lone worker devices and apps, agreed escalation when a check in is missed, and when a task should not be done alone.
Knowledge checkPersonal safety and emergencies
Travelling and parking, visiting homes and unfamiliar premises, recognising and defusing conflict, leaving safely, reporting incidents and near misses, and responding to injury, illness or threat.
Knowledge checkFinal test and your certificate
Multiple choice, 80% to pass, unlimited attempts. Your CPD certificate is issued by Lift College the day you pass.
This course is for you if
- You visit people at home as a care worker, nurse, housing officer or social worker
- You work alone in a shop, kiosk, reception, petrol station or security post
- You drive, deliver or work on sites away from colleagues
- You work in a building outside normal hours or in a remote location
- You manage lone workers and want to understand what they need
Your CPD certificate, issued the day you pass.
Your certificate records that you completed Lone Working Training with Lift College. It shows 1 hour of learning, your completion date and a recommended refresh date 3 years on.
- One price, £19.99. One payment, one learner, no subscription.
- Short modules with a knowledge check after each one and a final test. Instant results.
- 80% to pass, with unlimited free retakes.
- A CPD certificate issued by Lift College as a PDF the same day you pass, with a unique number and a verification link.
- Access for as long as Lift College offers the course, and never less than 3 years from the day you buy.
- A free refresher when your recommended refresh date arrives. Changed your mind? Ask within 14 days of paying and we refund you in full.
CPD certificate
liftcollege.co.uk/verify/LC-CPD-000000Which online lone working certificate do employers accept?
Your employer decides what lone working training you need, based on its risk assessment. The Health and Safety at Work Act and the Management of Health and Safety at Work Regulations 1999, with the 2000 Regulations in Northern Ireland, expect employers to assess the risks of working alone, put controls in place and train the people affected, and HSE guidance INDG73 sets out what good practice looks like. A good certificate records the course, hours, completion date and refresh date, and can be verified. The content should cover dynamic risk assessment, check in systems and escalation, personal safety and conflict, and what to do after an incident.
Lift College's certificate does each of these: it names Lone Working Training, shows 1 hour of learning, your completion date and a refresh date 3 years on, with a unique number and verification link. The refresher is free.
Compare providers in our guide to lone working training online in the UK.
The law this course supports
Health and Safety at Work etc. Act 1974
Applies in England, Wales and Scotland. Employers must provide the information, instruction, training and supervision needed to keep employees safe, so far as is reasonably practicable (section 2). Northern Ireland has the same duty in the Health and Safety at Work (Northern Ireland) Order 1978.
Read the legislation →Health and Safety at Work etc. Act 1974, section 3
Employers and the self employed must conduct their work so that people not in their employment are not exposed to risks to their health or safety, which matters when a lone worker visits a home or premises.
Read the legislation →Management of Health and Safety at Work Regulations 1999
Applies in England, Wales and Scotland. Employers must assess the risks to employees and others and act on what the assessment finds (regulation 3), and give employees comprehensible information and adequate training (regulations 10 and 13). Northern Ireland has the same duties in the 2000 Regulations.
Read the legislation →Management of Health and Safety at Work Regulations (Northern Ireland) 2000
The Northern Ireland equivalent. Employers must assess risks, act on the findings and give employees information and training.
Read the legislation →HSE guidance INDG73: Protecting lone workers
The Health and Safety Executive's guidance on how employers should assess and control the risks of lone working, including training, supervision, monitoring and emergency arrangements.
Read the legislation →£19.99. Pay once, nothing added.
One payment for one learner. You keep access for as long as Lift College offers the course, and never less than 3 years. Changed your mind? Ask within 14 days and we refund you in full.
- PaySecure card payment, one time only.
- Sign inYour learner account is ready straight away.
- StartBegin module 1 the same minute.
Free refresher when it is due
We recommend a refresh every 3 years. We email you 30 days before, and from the refresh date you can retake the latest version free and download a new certificate.
Questions about Lone Working Training
Is online lone working training valid?
Your employer decides what training you need. HSE guidance expects lone workers to be trained to deal with the risks they face. This course covers that knowledge, and your employer will add your own check in procedures, devices and escalation contacts.
How often should lone working training be done?
There is no legal interval, but procedures and devices change. Lift College recommends refreshing every 3 years, sooner if your role changes, and the refresher is free.
Is lone working legal?
Yes. It is legal to work alone in most jobs, provided the employer has assessed the risks and put controls in place. A few activities, such as some work in confined spaces or with certain high risk equipment, must not be done alone.
What is a dynamic risk assessment?
The assessment you make on the spot as a situation unfolds: who is there, how they are behaving, where the exits are, whether to continue. It sits on top of your employer's written risk assessment and gives you permission to stop and leave.
What should a check in system do?
Record when you start and finish a task or visit, expect contact at agreed times, and trigger an agreed escalation if you miss a check in: a call, then a named colleague, then the emergency services if needed. A system nobody acts on is no system at all.
How long do I keep access?
You keep your access for as long as Lift College offers the course, and never less than 3 years from the day you buy. Your certificate PDF is yours to keep.
What is the free refresher?
Lift College recommends refreshing this course every 3 years. When your date comes round, you can retake the latest version free and get a new certificate. We email you 30 days before.
Does it count towards my CPD?
Yes. The course is 1 hour of learning, shown on your CPD certificate issued by Lift College, so you can log the hours in your CPD record.
Can I get my money back?
Yes. Ask within 14 days of paying and we refund you in full.
Can my employer pay?
Yes. Your receipt shows the course, the date and the amount paid, and you can pass it to your employer. Buying for a team? Ask about team enrolment and the team will help.
Where can I do lone working training online in the UK?
Lift College offers Lone Working Training online for £19.99, pay once. It is 1 hour of learning in 4 short modules, written for workplaces across England, Wales, Scotland and Northern Ireland. Your CPD certificate issued by Lift College is ready the same day you pass.
How long does online lone working training take?
Lone Working Training is 1 hour of learning in 4 short modules, each with a knowledge check. You can finish it in one sitting or across several and pick up where you left off on any device. The final test needs 80% to pass, with unlimited free retakes.
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Buying for a team?
Open a free organisation account: every course £16.99, pay by card or invoice with your PO, and see every learner's progress and certificate in one place.