Equality and Diversity Training
Understand the Equality Act 2010 in plain words and help build a workplace where everyone is treated fairly.
14-day money back · Pay once, no subscription
Equality and Diversity Training
Fair treatment at work matters to everyone. The Equality Act 2010 protects people from discrimination because of nine protected characteristics, at work and beyond. Employers are responsible for what their staff do at work.
This course covers what the Equality Act 2010 expects workers to know about equality and discrimination. You learn the protected characteristics and the main types of discrimination. You learn how reasonable adjustments work for disabled people. You also see how everyday choices, from recruitment to team banter, can include or exclude people.
- Name the nine protected characteristics in the Equality Act 2010
- Explain direct and indirect discrimination, harassment and victimisation
- Describe the duty to make reasonable adjustments for disabled people
- Explain why employers must take all reasonable steps to prevent discrimination
- Recognise unconscious bias and how it affects decisions
- Challenge or report unfair treatment safely
6 short modules, 1.5 hours in total.
Equality, diversity and inclusion
What the three words mean at work and why fair treatment matters for people and for organisations.
Knowledge checkThe nine protected characteristics
Age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
Knowledge checkTypes of discrimination
Direct and indirect discrimination, harassment and victimisation, with everyday workplace examples.
Knowledge checkReasonable adjustments
When the duty applies, common examples, and why a disabled person cannot be asked to pay for an adjustment.
Knowledge checkEmployer responsibility
Why employers are liable for what staff do at work, and the all reasonable steps defence in section 109.
Knowledge checkInclusion in everyday work
Bias in recruitment and decisions, inclusive language, banter and how to speak up or report concerns.
Knowledge checkFinal test and your certificate
Multiple choice, 80% to pass, unlimited attempts. Your CPD certificate is issued by Lift College the day you pass.
This course is for you if
- You are starting a new job and your employer asks for equality training
- You interview, recruit or manage people
- You deal with customers, patients, pupils or the public
- You handle requests for reasonable adjustments
- You want a clear, practical refresher on the Equality Act 2010
Your CPD certificate, issued the day you pass.
Your certificate names Equality and Diversity Training and shows 1.5 hours of learning. It also shows your completion date and a recommended refresh date 3 years later.
- One price, £19.99. One payment, one learner, no subscription.
- Short modules with a knowledge check after each one and a final test. Instant results.
- 80% to pass, with unlimited free retakes.
- A CPD certificate issued by Lift College as a PDF the same day you pass, with a unique number and a verification link.
- Access for as long as Lift College offers the course, and never less than 3 years from the day you buy.
- A free refresher when your recommended refresh date arrives. Changed your mind? Ask within 14 days of paying and we refund you in full.
CPD certificate
liftcollege.co.uk/verify/LC-CPD-000000The law this course supports
Equality Act 2010
Protects people from discrimination because of nine protected characteristics in England, Scotland and Wales. It covers work, services, education and more. Northern Ireland has its own equality laws.
Read the legislation →Equality Act 2010, section 20
Requires employers to take reasonable steps to remove substantial disadvantages a disabled person faces. The disabled person cannot be asked to pay for the adjustment.
Read the legislation →Equality Act 2010, section 109
Makes employers liable for what staff do in the course of employment. An employer has a defence if it took all reasonable steps to prevent it.
Read the legislation →£19.99. Pay once, nothing added.
One payment for one learner. You keep access for as long as Lift College offers the course, and never less than 3 years. Changed your mind? Ask within 14 days and we refund you in full.
- PaySecure card payment, one time only.
- Sign inYour learner account is ready straight away.
- StartBegin module 1 the same minute.
Free refresher when it is due
We recommend a refresh every 3 years. We email you 30 days before, and from the refresh date you can retake the latest version free and download a new certificate.
Questions about Equality and Diversity Training
What are the nine protected characteristics?
Age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. They are set out in section 4 of the Equality Act 2010.
What is the difference between direct and indirect discrimination?
Direct discrimination is treating someone less favourably because of a protected characteristic. Indirect discrimination is when a rule applies to everyone but puts people with a protected characteristic at a disadvantage.
What is a reasonable adjustment?
A change an employer makes to remove or reduce a disadvantage linked to someone's disability. Examples include flexible hours, specialist equipment or documents in another format. The employer pays, not the disabled person.
Does the Equality Act 2010 apply in Northern Ireland?
Mostly no. The Act covers England, Scotland and Wales. Northern Ireland has its own equality laws. This course is written around the Equality Act 2010.
Why should my employer care what I do?
Under section 109 of the Equality Act 2010, employers are liable for what staff do in the course of their work. Their defence is showing they took all reasonable steps to prevent it. Training staff is one step an employer can take.
How long do I keep access?
You keep your access for as long as Lift College offers the course, and never less than 3 years from the day you buy. Your certificate PDF is yours to keep.
What is the free refresher?
Lift College recommends refreshing this course every 3 years. When your date comes round, you can retake the latest version free and get a new certificate. We email you 30 days before.
Does it count towards my CPD?
Yes. The course is 1.5 hours of learning, shown on your CPD certificate issued by Lift College, so you can log the hours in your CPD record.
Can I get my money back?
Yes. Ask within 14 days of paying and we refund you in full.
Can my employer pay?
Yes. Your receipt shows the course, the date and the amount paid, and you can pass it to your employer. Lift College is not VAT registered, so no VAT is charged. Buying for a team? Ask about team enrolment and the team will help.
Bullying and Harassment Training
Recognise bullying and harassment at work, know where the legal lines are and how to raise or handle a complaint.
Sexual Harassment Training
Recognise, prevent and report sexual harassment at work, including the changes to the law from 30 October 2026.
Mental Health Awareness Training
Spot the signs of poor mental health, start a supportive conversation and know where to point people for help.
Buying for a team?
Enrol several learners at once, one invoice, and a certificate for each person the day they pass. Tell us the courses and how many people and we will set it up.